Terms of Services

These Terms of Service govern your use of the Roth Family Medicine and Mental Health PLLC website and your relationship with our practice as a patient or prospective patient. By using our website or scheduling an appointment, you agree to these terms.


Acceptance of Terms

By accessing our website at rothfamilymed.com, submitting a contact or appointment request form, or receiving services from Roth Family Medicine and Mental Health PLLC, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services.


Services Provided

Roth Family Medicine and Mental Health PLLC is an independent nurse practitioner-owned primary care and mental health practice located in Pocatello, Idaho. Services offered include family medicine and primary care, mental health evaluation and management, medical weight loss and GLP-1 therapy, testosterone replacement and hormone therapy, and ketamine-assisted therapy.

The information on our website is provided for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Nothing on this website creates a provider-patient relationship. A provider-patient relationship is established only upon completion of our intake process and mutual agreement to proceed with care.

SMS Messaging Program

Roth Family Medicine and Mental Health PLLC may use SMS messaging to communicate with patients and prospective patients who have provided consent. Messages may include appointment scheduling and reminders, responses to inquiries, care-related updates, and other service-related communications.

You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications unless you provide consent again.

Message frequency varies based on your interaction with our practice. Message and data rates may apply depending on your mobile carrier plan.

Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.

Age Requirement: By opting in to receive SMS messages, you confirm that you are at least 18 years of age or have consent from a parent or legal guardian.


Not an Emergency Service

Important: Roth Family Medicine and Mental Health is not an emergency service. If you are experiencing a medical or psychiatric emergency, call 911 or go to your nearest emergency room immediately. Do not use our website, email, or contact forms to report emergencies.

For urgent but non-emergency matters, please call our office directly at (208)-904-4705 during business hours.


Appointments and Cancellations

Appointments may be scheduled through our online booking system or by calling our office. By scheduling an appointment, you agree to the following:

  • You will provide accurate and complete information about yourself and your health at the time of scheduling and at your appointment

  • You will notify us of any cancellation or need to reschedule at least 24 hours in advance when possible

  • Repeated no-shows or late cancellations may result in a cancellation fee or discharge from the practice at our discretion

  • Appointment availability is not guaranteed until confirmed by our office

Payment and Insurance

Roth Family Medicine and Mental Health accepts select insurance plans including Medicare and Blue Cross of Idaho. Insurance acceptance is subject to change. It is your responsibility to verify that we are in-network with your insurance plan prior to your appointment.

You are responsible for any co-pays, deductibles, coinsurance, or balances not covered by your insurance plan. Self-pay rates are available and will be disclosed prior to services being rendered. Payment is due at the time of service unless prior arrangements have been made.

Some services, including certain hormone therapy programs, weight loss programs, and ketamine-assisted therapy, may not be covered by insurance and may be offered on a self-pay basis. Pricing for these services will be provided in advance.


Telehealth Services

We may offer telehealth visits for appropriate clinical situations in accordance with Idaho state law and applicable regulations. Telehealth services are subject to the same terms as in-person visits. By participating in a telehealth visit, you consent to receiving care through electronic means and acknowledge the limitations of remote evaluation.

Telehealth visits require that you be physically located in the state of Idaho at the time of the visit.


Website Use

The content on our website, including text, images, logos, and other materials, is the property of Roth Family Medicine and Mental Health PLLC and may not be reproduced without permission. You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of others.

We are not responsible for the content or privacy practices of any third-party websites linked from our site. Links are provided for convenience only.


Limitation of Liability

To the fullest extent permitted by applicable law, Roth Family Medicine and Mental Health PLLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or reliance on information provided on our site. Our total liability for any claim arising from your use of our website shall not exceed the amount you paid to our practice in the three months preceding the claim.

This limitation does not apply to liability arising from professional negligence in the direct provision of clinical care, which is governed by applicable Idaho law and our professional liability coverage.


Governing Law

These Terms of Service are governed by the laws of the state of Idaho. Any disputes arising from these terms or your use of our services shall be resolved in the courts of Bannock County, Idaho, unless otherwise required by law.

We reserve the right to update these Terms of Service at any time. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.


Contact Us

If you have questions about these Terms of Service, please contact us:

Roth Family Medicine and Mental Health PLLC

444 Hospital Way, Suite 422

Pocatello, Idaho 83201

Phone: (208)-904-4705

Fax: (208) 203-6420

Email: [email protected]

Website: rothfamilymed.com